FAQ

Frequently Asked Questions

We’re upfront with everything we do, here’s the Client Exit Process.
We work Business to Business only (B2B) and do not provide services for private individuals.
If you have a Content Management Website (CMS) we recommend that you take advantage of our CMS Education Videos.  You can watch the videos as many times as you like, whenever you like, as long as you have an internet connection. The tutorial videos cover maintaining posts, pages, menus, organising content, responding to comments on your blog, uploading media and embedding music and videos.  You can view a sample video here. Please Contact Us to get access to the full suite.
We don’t charge a fee to transfer your domain in our out from our control. You are free to transfer your domain name at any time (note that the registrar may charge a fee which we will pass on to you).
Either you can send/drop off us a CD/DVD or USB drive with your photographs/files/videos, or sign up for a free Dropbox account giving a 2GB of storage to drag and drop your files online.
We accept cash, cheque, and bank payments.
If you have a new enquiry please Contact Us or request a Website Quote.  Click for our pricing on Hosting, Domain Names, Content Updates and Maintenance.
We have Technical Support website if you need assistance with your your website.
We will always do our best to fulfil your needs and meet your goals, and the Terms of Business and other Website Policies are defined so that we both understand each others responsibility, and what happens in the event something goes wrong.
There is no VAT to pay.  We are not VAT registered.